The live in on site manager was awesome. Was able to give me a great deal for what we needed. Safe, secure storage and great people. Thank you so much!

Stopped in at Auburn Way Self Storage when it was time to move. Staff there is very helpful and caring. I was able to keep my move organized and rent a truck ju... Read More

Stopped in at Auburn Way Self Storage when it was time to move. Staff there is very helpful and caring. I was able to keep my move organized and rent a truck just the right size. Navia knew best how to help with my storage needs. Thank you!

The live in on site manager was awesome. Was able to give me a great deal for what we needed. Safe, secure storage and great people. Thank you so much!

I had an amazing experience renting a unit here. Exceptional customer service from the manager, Navia, and her employee. Very clean and secure and I would absol... Read More

I had an amazing experience renting a unit here. Exceptional customer service from the manager, Navia, and her employee. Very clean and secure and I would absolutely recommend this place!

The entire process of reserving and renting a unit was easy and convenient. The manager, Navia, was extremely helpful, friendly and provided a level of service... Read More

The entire process of reserving and renting a unit was easy and convenient. The manager, Navia, was extremely helpful, friendly and provided a level of service not often seen these days. If you need a storage unit, go here!

I have been renting at this location for quite some time and in the past has been rodent issues this manager Navia is truly amazing she is hard working and mak... Read More

I have been renting at this location for quite some time and in the past has been rodent issues this manager Navia is truly amazing she is hard working and makes storing easy. The place is always clean you can hardly go to a public bathroom and it's clean not here it is always clean. Navia thank you for being professional and and caring it makes it a great place to store

My experience has been amazing. From the start I've felt comfortable, content, and at ease. Navia made sure to make me feel like my belongings would be very muc... Read More

My experience has been amazing. From the start I've felt comfortable, content, and at ease. Navia made sure to make me feel like my belongings would be very much protected and safe. I even recommended this location and my cousin got his storage here as well.

I am so happy to come back Navia has the best customer service ever and is easy on the eyes! Glad to return and to see she still has the best customer service a... Read More

I am so happy to come back Navia has the best customer service ever and is easy on the eyes! Glad to return and to see she still has the best customer service and keeps the facility clean!

Navia who runs the desk/office is phenomenal, she went over and above to communicate issues/concerns and always has a smile on her face. We had a couple issues... Read More

Navia who runs the desk/office is phenomenal, she went over and above to communicate issues/concerns and always has a smile on her face. We had a couple issues that were out of our control, but again Navia made it work. 10/10 She’s the reason I will be a return customer :)

Navia is is professional and exemplifies great customer and is very kind each time I come in. I drive from Tacoma just to rent here!

I have been renting at this location for quite some time and in the past has been rodent issues this manager Navia is truly amazing she is hard working and mak... Read More

I have been renting at this location for quite some time and in the past has been rodent issues this manager Navia is truly amazing she is hard working and makes storing easy. The place is always clean you can hardly go to a public bathroom and it's clean not here it is always clean. Navia thank you for being professional and and caring it makes it a great place to store

Ive had a great experience with the manager naviah she's very professional and informative she does a great job keeping the property looking nice clean and she'... Read More

Ive had a great experience with the manager naviah she's very professional and informative she does a great job keeping the property looking nice clean and she's done a outstanding job with getting rid of all the riff Raff hanging around and I feel much safer on the property at night . If residents would read there lease they would no that there not allowed to store food and the reason there's rats is because people aren't following the rules and it's not managements fault because I always see naviah outside walking the grounds cleaning up after residents who leave trash and debris and she's done a great job the property is much better since shes taken over and much safer so if u want the pest problem to disappear then take responsibility and get rid of all the food and junk ur storing that attracts rodents ...it's just that simple

Ive had a great experience with the manager naviah she's very professional and informative she does a great job keeping the property looking nice clean and she'... Read More

Ive had a great experience with the manager naviah she's very professional and informative she does a great job keeping the property looking nice clean and she's done a outstanding job with getting rid of all the riff Raff hanging around and I feel much safer on the property at night . If residents would read there lease they would no that there not allowed to store food and the reason there's rats is because people aren't following the rules and it's not managements fault because I always see naviah outside walking the grounds cleaning up after residents who leave trash and debris and she's done a great job the property is much better since shes taken over and much safer so if u want the pest problem to disappear then take responsibility and get rid of all the food and junk ur storing that attracts rodents ...it's just that simple

I've been extremely happy with the way navia has cleaned up the property and has gotten rid of a lot of the riff Raff people hanging around.I like the fact th... Read More

I've been extremely happy with the way navia has cleaned up the property and has gotten rid of a lot of the riff Raff people hanging around.I like the fact that she's actually walking the property and doing her job and shes very professional and friendly inside the office as well .anytime I had a concern or problem she handled it immediately .

This place is great!! Service on the weekends is warm, professional, and friendly!! Absolutely no complaints!

I've trusted this place now for 2 yrs they keep it extremely clean and the staff is so friendly and willing to help. I have referred 3 people here and they are ... Read More

I've trusted this place now for 2 yrs they keep it extremely clean and the staff is so friendly and willing to help. I have referred 3 people here and they are grateful. Noah is amazing ask for him

I've trusted this place now for 2 yrs they keep it extremely clean and the staff is so friendly and willing to help. I have referred 3 people here and they are ... Read More

I've trusted this place now for 2 yrs they keep it extremely clean and the staff is so friendly and willing to help. I have referred 3 people here and they are grateful. Noah is amazing ask for him

I called this storage location because I needed a unit that could fit my 3 bed home for a few weeks! The manager there was so helpful and patient with me. She ... Read More

I called this storage location because I needed a unit that could fit my 3 bed home for a few weeks! The manager there was so helpful and patient with me. She ensured me that my belongings were in good care, provided me a lock since I did not have one ( first time renter lo) and when I had questions she was there. I recommend them to anyone looking for storage AND great customer service.

What can I say. It's a storage facility. Very clean. Staff is always out and cleaning the area sweeping etc. Has gate. Inside and outside storage. Some supplies... Read More

What can I say. It's a storage facility. Very clean. Staff is always out and cleaning the area sweeping etc. Has gate. Inside and outside storage. Some supplies for packing etc inside office. Must have renters insurance if not they will sell you renters insurance. They have discounts for the first month or two but always ask them. I feel secure storing my goods here. Access hours are approximately 5:30 or 6:00 in the morning to 10:45 p.m. check with office to make sure and confirm. I rent from them pretty regularly when I have projects and have never had a problem there. Have a great day. Be safe.

On man... Robin you are FANTASTIC... Thank you so much for being so professional, kind hearted and understanding. The facility is clean and they have lots of ca... Read More

On man... Robin you are FANTASTIC... Thank you so much for being so professional, kind hearted and understanding. The facility is clean and they have lots of cameras... Which makes me know that my property is in good hands.