We received the BEST customer service from both Misty (Project Manager) and Kerri (Assistant Manager) We were preparing for a move and booked online, unfortunat... Read More

We received the BEST customer service from both Misty (Project Manager) and Kerri (Assistant Manager) We were preparing for a move and booked online, unfortunately the website didn't indicate that their were two floors, imagine our surprise when we arrived to finish our paperwork to find out we were on the second floor. Misty walked us to two different units on the first floor and saved the day! Kerri was wonderful in helping also guide with the details needed for our upcoming move out, they both are fantastic. We'd highly recommend Quality Self Storage!

Three years and counting I have stored with this storage company and have had a great experience and relationship. Shoutout to Misty who works there. She defini... Read More

Three years and counting I have stored with this storage company and have had a great experience and relationship. Shoutout to Misty who works there. She definitely has always been a great help and good to my daughter.

Kerri was super nice and helpful. She made the process of renting a unit really easy for this old lady. Thank you.

Thank you, Kerri, for making our experience so pleasant! You were 'over the top' with your helpfulness; which was offered with cheerfulness, patience, and ... Read More

Thank you, Kerri, for making our experience so pleasant! You were 'over the top' with your helpfulness; which was offered with cheerfulness, patience, and efficiency! Pam McGee

I've been utilizing the services of Quality Self Storage since 2020. Mistie assisted me in identifying the most suitable storage solution for my needs, and she ... Read More

I've been utilizing the services of Quality Self Storage since 2020. Mistie assisted me in identifying the most suitable storage solution for my needs, and she has consistently demonstrated professionalism, exceptional helpfulness, and a friendly demeanor since our initial interaction. Recently, I had the pleasure of meeting Kerri, who has proven to be equally fantastic to work with. I cannot recommend them highly enough—truly an outstanding experience.

Great customer service and also great hours. The property is very clean.

My parents recently relocated/retired to Olympia and finding a reliable and affordable storage option was just one of the many concerns weighing on my father. ... Read More

My parents recently relocated/retired to Olympia and finding a reliable and affordable storage option was just one of the many concerns weighing on my father. As soon as we stepped into the Quality Self Storage and were greeted by Mistie, that specific concern was no longer a worry. Mistie was not only professional and personable but more than accommodating, answering my father's questions and providing us with very favorable options. We were also fortunate to meet and work with Kerri who also was fantastic. Kerri and Mistie communicated with each other about our needs and requests and provided us with a seamless, stress-free experience. Our family would like to again thank Mistie, Kerri and Quality Self Storage for what was a wonderful arrival to town. - The Gajkowski Family

I've had a relationship with Quality Self Storage since March of this year. My loyalty was gained by the exceptional customer service I received by the staff an... Read More

I've had a relationship with Quality Self Storage since March of this year. My loyalty was gained by the exceptional customer service I received by the staff an management. My needs have been unique at times. At no point has this been a problem. I've consistently been provided solutions with kindness and empathy.

Quality Self Storage is #1 in my book. Kerri and Mistie have been so helpful in meeting all my Storage needs! Thank you!

We have rented storage units from Olympia Self Storage for almost 10 years. Experienced, efficient, respectful & hard working stable management. Units are clean... Read More

We have rented storage units from Olympia Self Storage for almost 10 years. Experienced, efficient, respectful & hard working stable management. Units are clean & heated. Onsite office with accessible, watchful managment. Wholeheartedly recommend. Bob and Carol Grieninger

Fair pricing on DT Olympia storage. Second floor lockers can suck for heavy items. I have ground floor though and it works for me. Online payments available.

Love the lady's that work there .they are hard workers they don't just sit down all day they work. And I don't like that there is no elevator but I do love the ... Read More

Love the lady's that work there .they are hard workers they don't just sit down all day they work. And I don't like that there is no elevator but I do love the security doors for each section of the building so not a lot of people in and out of your building ever.

My girlfriend and I were on a time crunch to get our stuff moved out and into storage. I wanted to shop around, so I thought I would start with Quality Self Sto... Read More

My girlfriend and I were on a time crunch to get our stuff moved out and into storage. I wanted to shop around, so I thought I would start with Quality Self Storage (I’ve used Cube Smart and Public Storage in the past) since I’ve never used them before. I was working with Mistie, and after 15 min of her educating me about pricing and units, I knew my shopping was done. She made the process very easy and provided a great experience so I will be recommending and using Quality Self Storage in the future. The building is very secure and the location of the units make it easy to unload and load your stuff. Mistie is always very helpful every time I visit or call on the phone. It’s so nice to work with people that are trustworthy, dependable and genuine. Thank you Mistie and Carrie, you two rock!!

We have had an amazing experience with the manager and staff. The manager Mistie particularly is so kind and incredibly helpful with answering questions and pro... Read More

We have had an amazing experience with the manager and staff. The manager Mistie particularly is so kind and incredibly helpful with answering questions and providing payment information. Not to mention the hallways and doorways are very large making it easy to put all of our large furniture etc in and out the units. We have used other storage facilities in the past but we will definitely be using this one again if needed!