Stacy was more than helpful. She helped me find the right size unit for my family and I. She made a stressful experience find the right storage facility and pri... Read More

Stacy was more than helpful. She helped me find the right size unit for my family and I. She made a stressful experience find the right storage facility and prices where reasonable. I am so grateful for her. If your looking for a storage facility that is not trying to get over on you and who is reasonable, COME HERE!

This is a great place, great location and prices. Friendly staff however the reason for Only 2 Star and not five is that they just can't seem to find either a r... Read More

This is a great place, great location and prices. Friendly staff however the reason for Only 2 Star and not five is that they just can't seem to find either a replacement piece, a handyman, or a company to fix the gate. It's very inconvenient. I'll change it to 5 star as soon as I see the gate on working condition. Thank you for fixing the gate.

Stacy was very friendly and provided me with great experience. She was very clear and straight forward with charges. I'm happy that I chose this location for ... Read More

Stacy was very friendly and provided me with great experience. She was very clear and straight forward with charges. I'm happy that I chose this location for my storage needs.

Dan is the best person and employee, he made my day better easy, because I bring some stuff to my storage and that’s fits in side, so he help me to get anothe... Read More

Dan is the best person and employee, he made my day better easy, because I bring some stuff to my storage and that’s fits in side, so he help me to get another unit and and that’s so perfect for me.. I really appreciate he’s help….?

Opens early and it stays open until late at night. The place is clean and dry and secure. The cost of the first month was $29.00 and the second month was $89.0... Read More

Opens early and it stays open until late at night. The place is clean and dry and secure. The cost of the first month was $29.00 and the second month was $89.00 . I hope the 3rd is going to be $89.00.

My residency at Self Storage was awesome. The hours and accessibility were perfect for me, since I had to move out of my place in a hurry. Cece at the front des... Read More

My residency at Self Storage was awesome. The hours and accessibility were perfect for me, since I had to move out of my place in a hurry. Cece at the front desk was so kind and helpful from start to finish. I got a great deal on a space and it served me exactly to my needs from day 1. Cece saved my bacon and made the process as painless as can be. Would recommend!

Ce Ce was wonderful! Made our purchase easy & very helpful with getting the best unit for us. Very friendly & Nice!

The manager treated me with patience even though I arrived 3 min prior to closing. She took the time to make sure nothing was missed graciously. Great experienc... Read More

The manager treated me with patience even though I arrived 3 min prior to closing. She took the time to make sure nothing was missed graciously. Great experience!

My experience has been great. I like the hours (my previous storage choice closed at 6pm!!) and the exceptional customer service by CeCe was fantastic. Highly r... Read More

My experience has been great. I like the hours (my previous storage choice closed at 6pm!!) and the exceptional customer service by CeCe was fantastic. Highly recommended. :)

From the moment I called, I sensed a very caring and committed person in CC who first answered the phone. During my stay at Renton Highlands Self Storage, I wou... Read More

From the moment I called, I sensed a very caring and committed person in CC who first answered the phone. During my stay at Renton Highlands Self Storage, I would have to say she's the main reason I was pleased with my time there and why I would choose them again. At this stage of my life, it's clear that companies are made up of individuals who may or may not have lived up to a communal mission. So ultimately, it comes down the people. She's a Keeper!!!

CeCe in the main office made the rental process easy. She was very pleasant, helpful and professional.

In a world full of AI bots and self service lines, It is such a joy to know that caring individuals do exist. I am impressed with the care, understanding and co... Read More

In a world full of AI bots and self service lines, It is such a joy to know that caring individuals do exist. I am impressed with the care, understanding and commitment to helping the community within the Renton area. I reached out to one of your associates named CeCe Etienne and she was very kind and extremely supportive to accommodate my storage needs. If you want someone who is kind, supportive, and demonstrates that personal human touch, ask for CeCe Etienne and she will take care of you like you are family.

@doug, this is Makana i dont have an email so im using my moms. I'm leaving a review like I said i would! I didn't personally rent here but I was present for t... Read More

@doug, this is Makana i dont have an email so im using my moms. I'm leaving a review like I said i would! I didn't personally rent here but I was present for the many days of moving back and forth with my sister and brother in law. It was very clean and quiet, hallways are a little tight, the staff are hilarious but very professional. I think they enjoyed their time there.

My wife and I rented a unit here for a month, price, location and staff were perfect for what we were looking for. It is very clean, quiet, no shady characters ... Read More

My wife and I rented a unit here for a month, price, location and staff were perfect for what we were looking for. It is very clean, quiet, no shady characters lurking around. Thank you for a great experience. As a bonus the staff made us laugh ALOT. We always enjoyed our interactions there.

Out of all the storage units we looked at this one was exactly what we were looking for, though there were some that were comparable in price or cheaper for the... Read More

Out of all the storage units we looked at this one was exactly what we were looking for, though there were some that were comparable in price or cheaper for the same size we went with this one because the management team. Doug and Joe (i think that was his name, sorry) were the real reason the deal was sealed here, they were thorough, kind, and even gave us courtesy calls instead of charging us extra fees and penaltys (we came out of hours twice without even thinking about it) and even helped us solve a communication issue and saved us some money. I would definitely rent here again. - Zianna

CeCe is the BEST! This was my first time getting a storage and she made the process very easy!

Great location, good security. Quiet every time I come. Run into no one while there.

Great location, great security! Quiet/no activity when I'm there. Provides rolling carts for easy convenience on larger items or just a lot of little things to ... Read More

Great location, great security! Quiet/no activity when I'm there. Provides rolling carts for easy convenience on larger items or just a lot of little things to throw in. Always in and out fast, smoothly, no problems.

Always helpful and friendly. Had storage here for a couple years. Not one issue yet. :)

C*Ce is the best. She will help you settle in to your storage place quickly and easily. Easily accessible units, with cameras throughout. I love this place!

I was lucky to have worked with an employee named Ce Ce. She was extremely helpful and knowledgeable about what would be best for my needs and my situation. I e... Read More

I was lucky to have worked with an employee named Ce Ce. She was extremely helpful and knowledgeable about what would be best for my needs and my situation. I ended up wanting a different unit and she had no problem with creating a new lease right after I had just signed the last one. It was a pleasure to work with her and I’m very pleased with my unit and security is great as well I would definitely have no issue recommending this facility to anyone who is looking for an affordable, safe, secure and friendly storage facility in Renton.

I've had a unit here for 2yrs. I'm a happy customer overall, the staff is great, so friendly n helpful. The reason for the 4stars n not 5 is because of the rent... Read More

I've had a unit here for 2yrs. I'm a happy customer overall, the staff is great, so friendly n helpful. The reason for the 4stars n not 5 is because of the rent hike this year. I pay 6mo's at a time and this just didn't sit well!

During one of the heat waves in the Seattle area last month, I had to move out of my apartment. The original storage unit I had reserved with a different compan... Read More

During one of the heat waves in the Seattle area last month, I had to move out of my apartment. The original storage unit I had reserved with a different company shut down their location with no notice on the day I was scheduled to sign the lease and I needed to find somewhere quickly. All together, I spent about two hours online and on the phone with companies around multiple cities trying to secure a climate controlled unit. I was struggling until I found Renton Highlands Self Storage. After reserving a unit online, I promptly received a call giving me more information about my inquiry. The manager, Zach, gave me more details about pricing, promotions, insurance, locks, hours, etc. required for self storage at this location. Upon arriving, the lease signing took about 15 minutes, then was given a brief tour of the facilities. Moved all of my belongings in 93 degree weather. All was good. Zach was the most helpful person that I had talked to that entire day and made my nightmare moving experience immensely better. He is an absolute superstar and deserves so much praise.